Privacy Policy

Communica PRO ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at communicapro.com (the "Site") and those who engage us for marketing, consulting, and technology services. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the choices available to you.

By using the Site or our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the Site and do not submit personal information to us.

We collect information in two primary ways: information you provide directly to us and information collected automatically through your use of the Site.

Information you provide directly includes: your name, email address, phone number, and business name when you complete a contact form, request a consultation, or subscribe to our communications; payment and billing information when you engage our Services (processed securely through third-party payment processors); and any other information you choose to share in correspondence with us.

Information collected automatically includes: log data such as your IP address, browser type, operating system, referring URLs, and pages visited; device information including hardware model and unique device identifiers; and usage data such as time spent on pages, links clicked, and navigation paths. We collect this information through cookies, web beacons, and similar tracking technologies, as described in Section 6 below.

If you are a client, we may also process personal data about your customers or contacts in the course of providing Services (for example, when managing your marketing automation or CRM). In those cases, you are the data controller and we act as a data processor, subject to the terms of our service agreement.

We use the information we collect for the following purposes:

To provide, operate, and improve our Services, including responding to inquiries, delivering contracted work, and communicating about your account. To send you marketing communications, newsletters, and updates about our services, where you have given consent or where we have a legitimate interest in doing so. You may opt out at any time as described in Section 7. To analyze usage patterns and improve the functionality, content, and user experience of the Site. To comply with legal obligations, resolve disputes, and enforce our agreements. To detect, investigate, and prevent fraudulent transactions and other illegal activities.

We will not sell your personal information to third parties for their own marketing purposes.

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service providers and partners: We work with trusted third-party vendors who assist us in operating the Site and delivering Services, including web hosting providers, email marketing platforms, CRM systems, analytics providers, and payment processors. These vendors are contractually obligated to use your information only as directed by us and to maintain appropriate security measures.

Business transfers: If Communica PRO is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site before your information is transferred and becomes subject to a different privacy policy.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With your consent: We may share your information with third parties when you have given us explicit consent to do so.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Contact and inquiry records are retained for up to three (3) years from the date of last contact. Client account and billing records are retained for seven (7) years to comply with applicable tax and accounting requirements. Marketing analytics data is retained for up to two (2) years, after which it is aggregated or deleted.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention procedures.

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device that help us recognize returning visitors, understand how the Site is used, and deliver relevant content.

We use the following types of cookies: Essential cookies, which are necessary for the Site to function properly and cannot be disabled. Analytics cookies, which help us understand how visitors interact with the Site by collecting and reporting information anonymously (for example, through Google Analytics). Marketing cookies, which may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling certain cookies may affect the functionality of the Site. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Depending on your location, you may have certain rights regarding your personal information. These may include:

The right to access the personal information we hold about you. The right to request correction of inaccurate or incomplete information. The right to request deletion of your personal information, subject to certain exceptions. The right to opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send or by contacting us at [email protected]. The right to object to or restrict certain processing of your information.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to know whether your personal information is sold or disclosed and to whom, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us using the information in Section 10. We will respond to your request within thirty (30) days.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include the use of secure socket layer (SSL) encryption for data transmitted to and from the Site, access controls limiting who within our organization can access personal information, and regular review of our security practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable regulatory authorities as required by law.

The Site may contain links to third-party websites, social media platforms, and services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over and assume no responsibility for their content, privacy practices, or policies.

Our Site may integrate with third-party platforms such as Google Business Profile, Facebook, Instagram, LinkedIn, and others as part of our service delivery. Your use of those platforms is governed by their respective terms and privacy policies.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Communica PRO Bradenton, Florida Phone: (941) 499-7440 Email: [email protected] Website: communicapro.com

We take privacy inquiries seriously and will respond promptly to all legitimate requests.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or by posting a notice on the Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.